Erica M Dick

The Power of Word Choice in Healthcare Settings: A Critical Examination

Tags: communication Empathy healthcare education patient care

Effective communication is vital for high-quality patient care in healthcare settings. Both verbal and non-verbal communication significantly impact patient outcomes and experiences, especially for cognitively impaired individuals. Miscommunication can lead to distress and misunderstandings. This article explores the nuances of verbal and non-verbal interactions, offering real-life examples of miscommunication and practical strategies for healthcare providers. By prioritizing clarity, empathy, and cultural sensitivity, healthcare providers can foster trust, reduce anxiety, and improve overall patient care.